1. Who we are
ExamTech provides a digital academic portal for institutions to manage assessments, question banks, organisational hierarchy, and related teaching workflows.
Questions about this policy may be sent to [email protected].
2. Information we collect
Depending on how your institution uses the platform, we may process:
- Account details such as name, institutional email address, role, and college or department affiliation.
- Authentication data including login timestamps and session identifiers stored in secure cookies.
- Academic and operational content you create or upload (exams, papers, questions, syllabus mappings, and publish settings).
- Technical logs such as IP address, browser type, and error reports used to keep the service reliable and secure.
- Support communications you send to us by email, phone, or WhatsApp when reporting portal issues.
3. How we use information
We use personal data to:
- Provide login, authorisation, and role-based access to portal features.
- Operate exams, papers, publishing workflows, and institutional reporting.
- Maintain security, detect abuse, and troubleshoot technical problems.
- Respond to support requests and improve the product.
- Comply with applicable law and legitimate requests from your institution where we act as a processor.
4. Legal bases and sharing
Processing is carried out to perform our contract with your institution, for legitimate interests in operating a secure educational platform, and where required by law.
We do not sell personal information. We may share data with infrastructure providers (hosting, email, monitoring) under confidentiality obligations, and with your institution’s administrators as part of normal portal operation.
5. Retention and security
We retain information for as long as your account is active, as needed to provide the service, or as your institution requires. We apply access controls, encryption in transit, and organisational measures appropriate to an educational SaaS environment.
6. Your rights
Depending on applicable law, you may request access, correction, deletion, or restriction of your personal data. Institutional users should contact their college or organisation administrator first; you may also contact us at the email above.
7. Changes
We may update this policy from time to time. Material changes will be reflected on this page with an updated date.